Remote Support
If you require remote support, please call us on: 01204 897824. A member our support team will give you a 6 digit code to enter in the box below, then click “Connect to Technician”
Browser specific download instructions
Instructions for Google Chrome
Once you have clicked “Connect to Technician” a file will download in the bottom right hand corner of your screen, please click on this file and select “Run”
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Instructions for Mozilla Firefox
Once you have clicked “Connect to Technician” you will receive a prompt on the screen to save file, please click “Save File
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Then, access your downloads from the top of the window and click on “Support-LogMeInRescue.exe”
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Once you have clicked “Connect to Technician” you will receive a prompt on the screen to save file, please click “Save File
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Once you have downloaded the file
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